Influencers and other informal leaders accelerate collaboration across boundaries
Within organisations, people are often working on tasks that require cooperating with others in complex networks, both formal and informal. This is also true of working between organisations. In our experience having a shared understanding of this complexity and the different roles, goals, feedback loops and interdependencies is the start point for more productive and satisfying outcomes.
We work with informal networks to produce rich pictures of the current reality and the desired state. This stimulates reflection on what’s getting in the way of working effectively. An agreed set of actions to improve results flows naturally from the analysis. ‘Enlightened triggers’ become much clearer: